Managed Services

Managed Services

In today's fast-evolving business landscape, decision-makers face the daunting challenge of keeping pace with accelerating business demands, complex technological advancements, and escalating security threats—all while striving to maintain operational excellence. Cavalry Solutions recognizes the critical need for organizations to focus on their core business objectives without being weighed down by the intricacies of IT / OT management.

Our Remote IT Managed Services are designed to alleviate the burden of day-to-day IT operations, empowering your team to dedicate their efforts to strategic initiatives that drive your business forward. By entrusting your infrastructure to Cavalry, you gain access to comprehensive management solutions rooted in the industry standard ITIL framework. This ensures not only the security and reliability of your critical IT assets but also their efficient management.

Cavalry's team, composed of seasoned technology and compliance experts, excels in navigating both regulated and unregulated IT environments. We provide round-the-clock infrastructure monitoring and rapid response services, encompassing network, security, and compute administration.

With Cavalry, you're not just outsourcing IT tasks; you're partnering with a leader in remote managed services committed to transparency and excellence. Our service level agreements, accompanied by detailed monthly and quarterly performance reports, ensure you have a clear view of our performance and the value we bring.

Let Cavalry Solutions take the helm of your IT and OT management, from network security to systems and compliance oversight. Our mission is to empower you to TAKE COMMAND and MAINTAIN CONTROL over your digital landscape, aligning IT capabilities with OT business goals and liberating your internal resources to focus on their strengths. With Cavalry, rest assured that your infrastructure is in expert hands, enabling you to lead your business with confidence and strategic focus.

Overwatch Monitoring Services

Providing you 24x7 peace of mind. Our team of experts provides around-the-clock coverage using state-of-the-art systems to monitor the health of your IT infrastructure. Whenever a problem or threat is detected, the response begins to resolve the issue and return to normal service. When needed, Overwatch coordinates with escalation teams and vendors to ensure a rapid and successful response to problems and threats.

Overwatch works with you to develop structured runbooks ensuring repeatable processes tailored to your business needs and processes that result in consistent and successful outcomes. Additionally, Overwatch provides a structured onboarding and handoff process to ensure production operations are not disturbed as new assets are accepted into the environment.

Overwatch teams are geographically dispersed to ensure high service availability and that no event disrupts your service.

Network Management Service

Cavalry offers a complete managed service offering for your network. The best problems are the ones that never happen. Cavalry network management moves you from a reactive stance to proactive management. This ensures critical resources are ready when you are, secured from external threats, and maintained in accordance with industry best practices while aligning with your own policies and procedures.

Patch and vulnerability management with gold standard code enforcement
Device and circuit upgrade or replacement with vendor coordination services

Compute Management Service (Physical or Cloud)

Compute is the workhorse of your environment providing 24x7 applications services to your users. Cavalry’s compute management service provides proactive management services quick and reliable resource provisioning to ensure your applications are ready to get to work whenever you need them.

Security Operations Center (SOC)

Cavalry offers a complete managed service offering designed to quickly detect and respond to threats before they impact your business. Cavalry security operations provides a proactive security posture maintaining constant vigilance and an immediate response when an issue is detected.

Service Level Agreements